PRIVACY POLICY
Effective date: October 22, 2026
Last updated: October 22, 2026
This Privacy Policy explains how Christine Gold collects, uses, and protects your personal information when you visit christinejgold.com, join an email list, book a service, or buy a product from us.
Christine Gold operates under the names Soul Healers Sanctuary, 24 Carat Home and Pet Care, and the Heart Led Soul Fed podcast. In this policy, we, us, and our mean Christine Gold and those operating names.
Contact: christine@soulhealerssanctuary.com
1. WHAT WE COLLECT
Information you give us directly:
Your name and email address when you join an email list, download a free resource, or sign up for a workshop, reading, coaching, or other offer.
Your name, email address, and any details you choose to share when you use a contact form, an intake form, or a booking form.
Payment information when you buy something. Payments are processed by a secure third party payment provider. We do not store your full card number on this website.
Messages you send us by email, through a form, or through social media messaging tools linked from this site.
Information collected automatically:
Basic technical information about your visit, such as your browser type, device type, pages visited, and time spent on the site. This is collected by our website host and analytics tools through cookies and similar technology, and it helps us understand what content is useful.
We do not knowingly collect sensitive information through this website. Please do not send health information, financial account details, or other sensitive personal details through a contact form or an unsecured message.
2. HOW WE USE YOUR INFORMATION
We use your personal information only for the purpose you gave it to us, including:
To send you a free resource, workshop, or product you requested.
To send email updates, tips, and offers you signed up for.
To book, deliver, and follow up on a reading, coaching session, workshop, course, podcast booking, or pet and home care inquiry.
To respond to a question or message you sent.
To process a payment and keep basic business and tax records as required by law.
To improve this website and the content we share.
We will never sell your personal information.
3. EMAIL AND YOUR CONSENT
When you join an email list, you give us permission to send you email about that topic. Every marketing email includes an unsubscribe link, and you can unsubscribe at any time. Unsubscribing from one list does not automatically remove you from a different list you also joined.
We may still send you a necessary message about a booking or purchase you made, even if you have unsubscribed from marketing email.
4. COOKIES
This website uses cookies and similar technology to run the site, remember basic preferences, and understand visitor traffic in general terms. You can set your browser to refuse cookies. Some parts of the site may not work as well if you do.
Where a cookie banner is shown on this site, you can use it to accept or manage non essential cookies.
5. WHO ELSE PROCESSES YOUR INFORMATION
We use trusted third party services to run this business. Each one receives only the information it needs to do its job, and each one has its own privacy policy. These services include:
Squarespace, for website hosting and basic site analytics.
SendFox, for email lists, landing pages, and email delivery.
Stripe and other payment providers named at checkout, for secure payment processing.
OnlineCourseHost, for delivering paid video training and courses.
Google, including YouTube, Google Meet, and Google Forms, where those tools are used for video, meetings, or forms.
Meta, including Instagram, Facebook, and ManyChat, where those tools are used for social content and message automation.
Jotform, where a Jotform form is used for an intake, application, or signup.
When you watch an embedded video, use a social media link, or book through a third party tool, that service may collect information under its own privacy policy. We encourage you to read the policy of any service you use through this site.
We may disclose personal information if required by law, or to protect our legal rights.
6. HOW LONG WE KEEP YOUR INFORMATION
We keep email list information until you unsubscribe or ask us to delete it.
We keep booking, purchase, and business records for as long as Canadian tax and business law requires.
We keep contact and inquiry messages only as long as needed to respond and run the business.
You can ask us to delete your personal information at any time. See section 8 below. Some business records may need to be kept by law even after a deletion request.
7. HOW WE PROTECT YOUR INFORMATION
We use reputable platforms with standard security measures, strong passwords, and limited access. No website or email system can be guaranteed completely secure, so please take care with what you share online.
8. YOUR RIGHTS
Under Canadian privacy law, and under the laws that may apply where you live, you may have the right to:
Ask what personal information we hold about you.
Ask us to correct information that is inaccurate or incomplete.
Withdraw your consent to marketing email at any time.
Ask us to delete your personal information, subject to legal record keeping duties.
To make a request, email christine@soulhealerssanctuary.com. We will respond within a reasonable time, and no later than 30 days where that timeline applies by law.
If you are in the United Kingdom or the European Union, our legal basis for sending list email is your consent, and our legal basis for delivering a booking or purchase is to carry out that agreement with you.
9. CHILDREN
This website and our services are for adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, please contact us and we will delete it.
10. LINKS TO OTHER WEBSITES
This site links to other websites and platforms we do not control. We are not responsible for the privacy practices of those sites.
11. CHANGES TO THIS POLICY
We may update this policy from time to time as our offers and tools change. The current version will always be posted on this page, with the last updated date at the top. Joining an email list or using this site after an update means you accept the updated policy for future use.
12. CONTACT US
Questions about this policy or your personal information:
Christine Gold